Foundations of secure enterprise billing: Must-haves for enterprise-grade compliance

For enterprise companies, billing isn’t just a back-office function; it’s critical to how revenue is recognized and trust is maintained with customers. It’s also cross-functional, touching functions across engineering, product, finance, sales, and operations. As billing becomes more complex, more employees need access to billing data, and new pricing models powered by sensitive usage and product logs are introduced, the risks increase too. That’s why security and compliance are foundational.

When evaluating an enterprise billing platform, it’s not enough to ask whether it meets your business needs. Leaders must also assess:

• Does this solution introduce risk to our compliance posture?
• Can it empower our teams without overgranting access?
• Is it built to provide clear, auditable records that withstand scrutiny?

The answers to these questions determine whether the billing solution meets enterprise security and compliance requirements. 

Orb is built with these requirements in mind. Its certifications and capabilities, such as SOC 1 and 2 compliance, role-based access control (RBAC), and tracking of all billing operations and changes, make Orb a powerful billing system that’s enterprise-ready.

Adhere to industry standards with SOC compliance

In any enterprise-grade billing platform, trust begins with compliance. SOC (System and Organization Controls) certifications are the industry benchmark for evaluating how well a vendor safeguards financial data and customer information.

• SOC 1 evaluates the effectiveness of internal controls relevant to financial reporting. This is critical for ensuring the accuracy and integrity of revenue data, especially when billing data feeds directly into your financial systems.
  
  
• SOC 2 assesses how securely a company manages customer data, focusing on key criteria such as security, availability, and confidentiality. It validates that a platform is designed to protect sensitive information throughout its lifecycle.

These certifications are table stakes for enterprise companies. They provide the external validation that a billing system is built to meet rigorous security and reliability standards.

Orb is SOC 1 and SOC 2 certified, giving your finance and security teams the assurance they need. Whether you’re preparing for an audit or simply maintaining a strong compliance posture, Orb helps your organization meet the highest bar for trust and accountability.

Decrease risk while increasing collaboration with role-based access controls

A modern billing system doesn’t live in a silo. It’s accessed by finance teams reconciling revenue, engineers integrating usage data, product teams monitoring adoption, and executives tracking monetization strategy. With this many stakeholders, controlling who can see and do what inside your billing platform is essential for both security and operational clarity.

That’s where role-based access control (RBAC) comes into play.

RBAC enables organizations to assign permissions based on role, not individual user preferences. This helps ensure everyone only sees the data and functionality relevant to their job. This principle of least privilege is a requirement for SOC compliance and a best practice in general.

Done well, RBAC delivers dual benefits. It reduces the risk of unauthorized changes or data access, and it increases team autonomy by letting more users safely access the information they need to do their jobs.

With RBAC, your customer success team can view usage trends to support high-value accounts. Product managers can explore adoption data to inform monetization decisions. Meanwhile, sensitive actions, such as modifying pricing or issuing credits, remain tightly controlled.

An example of how RBAC works

Every billing solution will implement RBAC slightly differently, but here are a few examples of roles and what their associated permissions might include.

Orb currently supports admin and member/editor roles, and the viewer role is coming soon. Stay tuned for more details. 

Build billing on a foundation of security, compliance, and control

Secure, compliant billing is a must for enterprises. With SOC certifications, robust access controls, and auditability, Orb is purpose-built to meet the demands of modern enterprise SaaS companies.

See our enterprise pricing and contact sales for more information.