- Orb Billing Engine
- Usage metering
- Accuracy
- Security and compliance
- Spend controls
- Experience kit
- Invoicing
- Security and compliance
- Enterprise readiness
- Model pricing
- Credit pools
- Prepaid credits
- Seats & Licenses
- Hybrid Pricing
- Price evolution
- Simulations
- Finance workflows
- Invoicing
- AI contract ingest
- AR aging reports
- Automated collections
- Revenue recognition
- Netsuite
Teams
Segments
Invoicing your customers (and finance team) will love
With real-time visual data, Orb helps make invoicing transparent and flexible—minimizing surprises and reducing confusion.
The problem
Invoicing usage walks a fine line
Billing for subscriptions is simple and static. But with constantly changing prices, dimensional metrics, and technical systems involved, invoices can become:
- Complex for customers to understand
- Surprising to receive when usage spikes without a customer’s knowledge
- Prone to errors that finance teams spend hours reconciling
The solution
Invoicing that won't let you down
Orb helps make invoicing easy for finance and high-trust for customers.
- Flexible invoicing lets you define exactly how invoices are handled when prices change
- Accuracy-first design lets you apply price changes retroactively to send one accurate invoice without spending hours to reconcile
- Real-time transparency means customers can see their usage at any time
Invoicing and beyond
For finance teams, sending an invoice is just the start
Accurate, easy, and high-trust invoices are just the beginning. Orb helps your team handle the full process from usage to revenue.
Get paid how you want
Orb offers integrations with payment platforms like Stripe to offer convenient payments options like credit cards and ACH.
Friction-free collections
Orb’s AR aging reports allow you to send invoices, view their status, and plan next steps all in one interface.
Automated dunning
Orb’s advanced dunning features allow you to build workflows around failed payments so you can follow up and retry payments—fully customized.
Full control
Send invoices with confidence
Look at accruals in real time, conduct manual reviews, and edit drafts on a case-by-case basis to ensure that invoices stay accurate.
Single source of truth
Unblock your finance team
Orb makes invoice data available to finance teams without API requests. Check invoice status, view drafts mid-cycle, and manage changes or credit notes.
“We want to focus on solving the problems our customers are having, not worrying about how to invoice them.”
Jeff Silver
Co-founder and CTO
FAQs
A subscription invoice is known in advance. A usage-based invoice is computed at period end from data that may still be arriving. That creates unique challenges like: customers who can't predict their bill, spikes that trigger disputes, and finance reconciling invoices against raw usage by hand.
Yes. Orb generates invoices as drafts that can be reviewed, adjusted, credited, and approved before delivery. That path can be fully automated for self-serve accounts and kept manual for enterprise ones.
Orb can void it, issue a credit note, backfill missing usage, or apply a retroactive price change, then recalculate the affected invoices. Every adjustment is retained rather than overwritten, so the record stays audit-ready. Learn more here.
Every Orb invoice breaks charges down to the usage behind them — line items, tiers, credits applied, and remaining balance. Customers can also track consumption in real time before the invoice arrives, which is the biggest lever on dispute volume. Learn more here.
Orb automates retries and dunning workflows, so failed payments get chased without manual tracking. AR aging reports show what's outstanding and for how long, so collections work from a live view instead of a monthly export.
Yes, through integrations with Avalara, Anrok, Numeral, Sphere, Stripe Tax, and TaxJar. Tax is applied at invoice generation. Learn more here.
Yes. Orb integrates with NetSuite, QuickBooks, and Salesforce, and produces ASC 606-aligned revenue recognition data, so recognized and deferred revenue flow into close without a manual reconciliation step.
Yes. Orb handles proration, mid-cycle amendments, upgrades, downgrades, and backdated contract changes on the same subscription, and reflects them on the next invoice without a credit-and-rebill cycle.
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