A guide to evaluating a billing system, part 2
Kshitij GroverRevenue forecasting models predict revenue by analyzing a firm’s historical sales, customer behavior, market trends, and external economic signals.
These models estimate future sales over specific periods (monthly, quarterly, yearly) to guide business strategy, budgeting, hiring, and investment decisions.
Budgeting sets a financial limit for a defined period, usually a fiscal year. It outlines how to forecast revenue goals, assign spending to departments, and create a benchmark for measuring actual versus planned results. Budgets are often fixed once approved, though some firms allow quarterly adjustments.
Financial planning maps a longer-term vision over multiple years for capital investments, debt plans, risk management, and expansion strategy. It builds on budgeting by considering market shifts, M&A opportunities, financing cycles, and corporate objectives.
Key differences:
Short‑term forecasts span weeks to months. They focus on recent data like sales pipeline, seasonal demand, and marketing campaigns. These forecasts help in predicting revenue for cash flow needs, headcount planning, inventory, and promotional readiness.
Long‑term forecasts extend over a year or more. They include strategic inputs like new products, market expansion, pricing shifts, and broader economic scenarios. Accuracy decreases over longer horizons, so models rely on statistical techniques like moving averages, ARIMA, or regression.
When to use each:
Revenue forecasting plays a core role in shaping decisions across the entire business. Reliable revenue forecasting models allow companies to think ahead instead of reacting late. That forward visibility influences how teams plan, invest, and communicate with key stakeholders.
Let’s explore three areas where forecasting has a direct and measurable impact.
The ability to predict revenue with confidence gives companies a measurable edge in how they allocate capital and human resources. Many people lose time reacting to shortfalls or overperformance after the fact.
Instead, leaders can use revenue predictions for shaping their spending plans to line up with where the business is going.
Forecasts allow companies to time new hires precisely, plan for capacity shifts in operations or customer service, and allocate larger budgets to departments expected to drive future growth.
For example, a SaaS business forecasting a rise in sales-qualified leads for the upcoming quarter might choose to onboard additional sales reps and increase support staffing in advance.
On the other hand, a forecast pointing to a temporary dip in revenue may signal the need to pause on hiring, cut discretionary spend, or reprioritize marketing initiatives. The result is better alignment between spending and revenue, which reduces waste and supports healthier cash flow.
Remember: Without an accurate method to forecast revenue, companies risk making large-scale resource decisions based on instinct rather than data.
Pricing is one of the most powerful levers in any business, but it’s also one of the riskiest to change. That’s where revenue forecasting models become vital. They let companies simulate different pricing structures and estimate the revenue impact of those changes before pushing them live.
A well-constructed forecast can reveal how adjustments to pricing tiers, discount structures, or usage-based models would play out across different customer segments and time periods.
For instance, if a company is considering shifting from flat-rate plans to AI pricing models that scale with usage or value delivered, forecasting allows them to model how those changes would affect monthly recurring revenue, customer lifetime value, and churn risk.
Instead of making pricing changes based on guesswork or isolated feedback, they can base decisions on data-driven projections. Forecasts help identify pricing strategies that maximize long-term revenue while preserving retention and customer satisfaction.
Revenue forecasting plays a central role in maintaining trust with investors, lenders, and board members. These groups rely on forward-looking visibility to assess performance, justify valuation, and make capital decisions.
A company that can clearly explain how it expects to grow and back that up with transparent forecasts is better positioned to raise funding, secure loans, or execute strategic plans.
A detailed, well-supported forecast shows that leadership understands the mechanics of its pipeline, recognizes churn risks, and has a handle on seasonality, customer behavior, and market changes.
It also allows boards to explore different scenarios and ask better questions, making strategic conversations more grounded and productive.
For example, consider a forecast that accounts for changes in B2B SaaS pricing models or potential shifts in customer acquisition costs. That forecast signals to investors that the team has prepared and isn’t operating on guesswork.
Note: Revenue forecasting links directly with AI pricing models, and B2B SaaS pricing models. Strong forecasts enable testing of subscription tiers or usage-based billing. Firms can then predict revenue under multiple pricing strategies and choose the model that best supports growth and investor goals.
Revenue forecasting and sales forecasting overlap, but serve different needs. Sales forecasting methods aim to estimate future deal volume and the dollars that will close in a period.
Revenue forecasting models take a broader view, projecting total revenue including renewals, upgrades, services, and recurring revenue. Here’s a quick comparative chart:
Key point: Sales forecasting provides a snapshot of what sales will close. Revenue forecasting shows when and how you recognize revenue (critical for SaaS and PLG) firms that deal with subscriptions, trials, usage tiers, and renewals.
Enterprises rely on both. Sales teams need visibility into upcoming deals and rep-level performance. Finance teams need a full picture of future cash flows and growth paths.
These forecasting methods sit on a spectrum, from simple trend projects to complex analytics-driven systems. Here’s a quick view of ten popular revenue forecast models.
This model takes your actual past revenue figures, calculates average growth rates, and applies them forward. It’s best for firms with steady month-to-month or year-over-year increases and low volatility, where historical performance is an indicator of near-term outcomes.
Early-stage teams or small businesses that track revenue monthly can quickly deploy it to establish baseline expectations without complex tools.
Linear forecasting fits a trend line through your revenue data, assuming revenue changes by a roughly constant dollar amount each period. Ideal for businesses that grow (or decline) at a steady volume rather than rate.
It's straightforward and clear for internal stakeholders when patterns are smooth. Suitable for small to mid-sized firms with reliable monthly tracking but limited analytical resources.
Smoothing average revenues over a set number of recent periods reduces volatility in your projection. It’s best for companies with irregular or noisy revenue, where spikes or drops can distort perception.
Growth-stage firms experience this often, and this model stabilizes trends while remaining easy to update.
Pipeline-based forecasting converts every open deal into projected revenue by applying a probability based on its current stage, making it highly relevant for SaaS or PLG businesses with defined pipelines.
Sales teams with disciplined CRM usage can tie projections directly to what’s currently in the funnel, offering actionable insights for capacity planning.
This model builds total revenue from the ground up, using individual deal values, timing, and close likelihood.
This is ideal when you have granular CRM data, clear close timelines, and enough sales ops maturity to support detailed forecasting. It demands accuracy but offers unmatched control and transparency.
Top-down forecasting sets targets based on the total addressable market (TAM) and assigns realistic market share goals. It’s particularly useful during product launches or expansion into new segments, and for firms that may not yet have strong historical data.
It aligns revenue plans with market opportunity, but needs strong market intelligence to anchor projections.
Scenario-based forecasting creates parallel revenue forecasts (best, base, and downside) using different assumptions.
This is critical when economic or market conditions are uncertain, or when decisions depend on resilience across outcomes. It lets teams plan contingency budgets, hiring, or spending under varied forecasts.
This method uses statistical regression models combining multiple predictors (like price changes, marketing spend, seasonality, and macro indicators) to project revenue. It supports what-if analysis but requires solid data quality and analytics skills.
In usage-based or metered SaaS models, the forecast aligns revenue projection with actual usage signals, like seat count or API calls. It's highly accurate when product telemetry feeds billing systems and reflects real engagement.
This model projects revenue from existing customers by tracking renewal rates, churn, upsell, and cross-sell. It suits subscription-focused models and is central to net dollar retention tracking. High-value for mature SaaS businesses with customer success and billing tracked in tandem.
Takeaway: Using multiple revenue forecasting models delivers richer, more reliable insight. Teams can then examine outcomes of different sales forecasting methods, integrate statistical rigor, and maintain real-world alignment across customer and market signals.
Choosing the best revenue forecasting model depends on your business stage, data maturity, and go-to-market (GTM) motion. Consider these alignment rules:
Many readers will jump directly here to see if models fit their business type. Each model below highlights relevant forecasting logic.
Subscription models (MRR/ARR) rely on renewal and expansion forecasting. If usage tiers apply, combine renewal models with usage-based forecasting. A strong revenue forecast example includes churn rates, contract tier mix, and license usage to project true billings.
Longer, negotiated contracts make pipeline forecasting crucial. Payroll, sales cycle length, and AEs’ performance inform the model. Hybrid models that layer in contract renewal forecasts are especially useful once historical renewal data exists.
Inventory-based businesses thrive with time-series or moving average models that include seasonality, SKU-level sales, promotions, and holiday cycles. Scenario planning adds flexibility for demand shocks or new product launches.
Forecasts lean on product usage, user seats, activation rates, and behavioral funnels. Use usage-based forecasting to tie revenue directly to metrics like API calls or session counts. Then apply renewal and expansion modeling to monetize power users and reduce friction.
Real-world cases show how modern revenue forecasting models raise accuracy by moving past outdated methods. Here are key examples.
Zendesk replaced a 25% error margin with a system that hits within 1% of actual revenue. The shift came from a disciplined bottom-up forecast built from funnel stages and MEDDPICC qualification across North America. CEO buy-in and a common language across the team made the model stick.
Snowflake’s finance team fused product usage, ERP, and CRM data via their Data Cloud platform. Their bottom-up, analytics-driven model forecasts on a daily cadence. By December 2019, forecast errors dropped into single digits. The secret was data centralization and usage-level forecasting.
SAS (Scandinavian Airlines) used Amadeus’ Active Forecast Adjustment (AFA) to move from pandemic-era volatility to a 30% boost in forecast precision. They shifted from historical-only models to live, data–driven forecasting; a model change worth noting for any volatile business.
Even experienced teams run into forecasting errors that derail accuracy. Below are some of the most common issues:
Bottom-up forecasting is best for SaaS companies because it uses real data like pipeline activity, renewal rates, and usage patterns. It offers more accuracy than top-down approaches, especially for recurring revenue.
Predict revenue by using a mix of top-down market sizing and bottom-up assumptions like early adoption rates or usage trends. Tie forecasts to specific behaviors (e.g., trial conversion, average spend). Adjust regularly as real data comes in.
A revenue model defines how a company earns money (e.g., subscriptions, usage-based), while a forecast estimates how much revenue it will earn over time. The model is structural; the forecast is predictive. You need both to plan and grow.
Yes, you can forecast revenue with usage-based pricing by modeling expected usage per customer and mapping it to pricing tiers or metrics. It requires solid usage data and clear value definitions.
Tools like Orb make this easier by decoupling usage data from pricing and enabling real-time analysis.
Most teams update revenue forecasts monthly or quarterly, but high-growth or usage-based businesses often review weekly. Frequent updates help catch shifts in churn, pipeline, or product usage. The right cadence depends on how fast your business moves.
Software like Orb helps centralize data and model revenue based on product usage, pricing structures, and historical data. These platforms reduce errors and support hybrid pricing models. Spreadsheets are common early on, but they don’t scale well.
Yes, even early-stage startups should forecast revenue to guide decisions and measure growth. Simple models based on pricing assumptions and customer acquisition targets are enough to start. As data improves, forecasts can get more precise.
Orb improves accuracy by ingesting raw usage data and using your historical data, enabling forecasting that reflects actual behavior. Teams can test pricing, model changes, and see the impact of changes on usage and revenue before implementing changes. That visibility leads to fewer errors and smarter decisions.
Orb is a done-for-you billing platform built for modern SaaS and AI companies. It ingests all your raw usage data, decouples it from pricing logic, and gives you the tools to model, test, and operationalize any monetization strategy. Here’s a closer look at how Orb helps:
Ready to turn forecasting into real revenue growth? Explore Orb’s flexible pricing tiers to find the right fit for your stage, your strategy, and your evolving monetization goals.
See how AI companies are building modern usage-based billing