Beyond the invoice: AR aging in Orb
Ellen Perfect
AI agents are no longer just answering questions. They're taking actions: spinning up databases, provisioning compute, evaluating vendors, negotiating contracts, increasingly without a human in the loop. That creates a real problem for billing infrastructure.
Traditional billing assumes a human set up a payment method at some point. That assumption is breaking down.
Agentic workflows are off-session by design. When an agent initiates a transaction autonomously, there's no checkout moment, no card entry, no manual approval. The result is predictable: either the agent routes around the billing system entirely, or someone has to intervene manually after the fact. Either way, the billing layer becomes a bottleneck or gets bypassed altogether.
This isn't a hypothetical. Companies building AI-native infrastructure are already running into this. Agents are provisioning databases, scaling workloads, and managing resources on behalf of customers, and the payment layer isn't keeping up. Without proper guardrails in place, a single misconfigured agent can exhaust budgets before anyone notices, and traditional billing systems have no mechanism to prevent it.
Agentic payment methods are scoped, temporary credentials an AI agent grants to a seller on a customer's behalf, with no card on file required. A few properties make them well-suited for this:
This gives businesses a structured way to let AI agents participate in purchasing on their customers' behalf within clearly defined limits. But authorization alone doesn't close the loop. Invoice creation, collection, failure handling, and reporting still need a billing system built to receive them.
Agentic commerce runs across multiple layers, from governance and policy enforcement at the top, through payment protocols and settlement credentials, down to the underlying rails. Orb spans the full stack, ensuring everything that flows through it is invoiced, collected, and reported on accurately.

Orb is the billing layer that operationalizes agentic payment methods for recurring and one-off invoicing. Two integration paths:
Recurring auto-collection: Store the payment method on a customer record, and Orb uses it as the default payment instrument on every future invoice, preferred over any existing payment method on file.
One-off payments: Pass it at invoice pay time for a single transaction without persisting it to the customer.
In both cases, Orb respects the guardrails the customer set. A deactivated or exhausted credential is treated as a terminal failure. Orb won't silently fall back to another payment method and bypass the spend limits. When a deactivation event arrives, the merchant clears or replaces it. No custom plumbing between the agent layer and billing. Customers plug their agentic workflows directly into Orb.
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Agent-granted payment methods are becoming the default purchase flow for a growing class of AI-native products: infrastructure tools, vector databases, serverless platforms, developer APIs. Billing infrastructure that doesn't support this natively will find itself on the wrong side of that shift; not because of a single missing feature, but because the architecture of agent-mediated commerce assumes a billing layer that knows what to do when a credential fails, expires, or gets revoked. Orb is built for that. For teams already on a supported PSP integration, adoption is drop-in with no re-architecture required.
To get started, get in touch with our team.
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