What's New in Orb

4 min read

Billing for the agentic era: Orb now supports Agentic Payment Methods

Written by

Riyana Patel

AI agents are no longer just answering questions. They're taking actions: spinning up databases, provisioning compute, evaluating vendors, negotiating contracts, increasingly without a human in the loop. That creates a real problem for billing infrastructure.

Billing was built for humans, not agents

Traditional billing assumes a human set up a payment method at some point. That assumption is breaking down.

Agentic workflows are off-session by design. When an agent initiates a transaction autonomously, there's no checkout moment, no card entry, no manual approval. The result is predictable: either the agent routes around the billing system entirely, or someone has to intervene manually after the fact. Either way, the billing layer becomes a bottleneck or gets bypassed altogether.

This isn't a hypothetical. Companies building AI-native infrastructure are already running into this. Agents are provisioning databases, scaling workloads, and managing resources on behalf of customers, and the payment layer isn't keeping up. Without proper guardrails in place, a single misconfigured agent can exhaust budgets before anyone notices, and traditional billing systems have no mechanism to prevent it.

A new credential for a new kind of transaction

Agentic payment methods are scoped, temporary credentials an AI agent grants to a seller on a customer's behalf, with no card on file required. A few properties make them well-suited for this:

  • Spend caps — set at grant time, not adjustable after the fact
  • Expiration — time-bound usage windows keep stale credentials from lingering
  • Revocability — customers can pull authorization at any time
  • Reusability within limits — one credential can cover multiple payments until its limits are reached

This gives businesses a structured way to let AI agents participate in purchasing on their customers' behalf within clearly defined limits. But authorization alone doesn't close the loop. Invoice creation, collection, failure handling, and reporting still need a billing system built to receive them.

From authorization to invoice, Orb closes the loop

Agentic commerce runs across multiple layers, from governance and policy enforcement at the top, through payment protocols and settlement credentials, down to the underlying rails. Orb spans the full stack, ensuring everything that flows through it is invoiced, collected, and reported on accurately.

Orb is the billing layer that operationalizes agentic payment methods for recurring and one-off invoicing. Two integration paths:

Recurring auto-collection: Store the payment method on a customer record, and Orb uses it as the default payment instrument on every future invoice, preferred over any existing payment method on file.

One-off payments: Pass it at invoice pay time for a single transaction without persisting it to the customer.

In both cases, Orb respects the guardrails the customer set. A deactivated or exhausted credential is treated as a terminal failure. Orb won't silently fall back to another payment method and bypass the spend limits. When a deactivation event arrives, the merchant clears or replaces it. No custom plumbing between the agent layer and billing. Customers plug their agentic workflows directly into Orb.

To explore more into what's coming around agent payments, sign up find out what's coming soon!

From agent action to collected invoice

  1. An AI agent negotiates and finalizes a purchase on the customer's behalf
  2. The agent grants a scoped payment credential with configured spend caps and expiration
  3. The seller passes it to Orb, stored on the customer for recurring billing or applied to a single invoice
  4. Orb collects payment using the credential
  5. Payment confirms and lifecycle events are emitted
  6. Orb receives the events and acts accordingly. A deactivated or exhausted credential is terminal, and the merchant clears or replaces it

Agent-first commerce needs agent-first billing

Agent-granted payment methods are becoming the default purchase flow for a growing class of AI-native products: infrastructure tools, vector databases, serverless platforms, developer APIs. Billing infrastructure that doesn't support this natively will find itself on the wrong side of that shift; not because of a single missing feature, but because the architecture of agent-mediated commerce assumes a billing layer that knows what to do when a credential fails, expires, or gets revoked. Orb is built for that. For teams already on a supported PSP integration, adoption is drop-in with no re-architecture required.

To get started, get in touch with our team.

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