How Orb prices
Captured October 26, 2026 at 1440px wide.
Orb plans and prices
| Plan | Price | Billing |
|---|---|---|
| BusinessHighlightedEverything you need to launch and scale usage-based billing, priced by the credit | $6.00 | PER CREDIT, OR LESS WITH VOLUME DISCOUNTS |
| EnterpriseAn end-to-end billing engine that can support all the complexity and nuance of any business | Custom | TAILORED TO YOUR NEEDS |
As printed on the page captured October 26, 2026.
How does Orb pricing work?
The value metric is a credit that wraps several meters. The FAQ states it plainly: 'Credits are consumed based on dimensions like billings processed, events ingested, and other meters dependent on available features in your plan.' Billings are 'the total value of all invoices' issued through Orb, and an event is 'a raw data record ingested into Orb'. At $6.00 per credit and 0.60% of billing volume, one credit covers roughly $1,000 of billings at list price. Packaging is two plans gated by capability: Business carries the billing engine, Orb Invoicing and A/R aging, Adyen and Stripe payments and finance and tax integrations, and Enterprise opens with 'Everything in Business' and adds customer hierarchies and divisional billing, collections automation, NetSuite and Salesforce, a 99.9% availability SLA, data exports and custom RBAC roles and audit logs.
The motion is hybrid. Business carries a 'START TODAY' badge and a 'Get started' button, and the FAQ opens the path: 'Sign up for Business and start exploring the platform. You'll get 100 free credits so you can begin ingesting events and testing core features.' Enterprise reads 'Custom' and 'TAILORED TO YOUR NEEDS' and routes to 'Contact Sales', which keeps room to shape larger deals around volume, commitments and term. 'Pricing for serious revenue' over 'Simple, credit-based pricing for usage-based billing.' sets the frame, and the page runs from a logo row and two cards, through the Enterprise Support Bundle, an 'Explore features' matrix with collapsible sections, the Stytch case study, an eleven-question FAQ, and a closing band with 'Contact Sales' beside 'Get started'.
Under the hood, a credit priced as a share of billing volume keeps the vendor aligned with the customer's growth while giving the buyer one unit to purchase: 'Customers purchase credit blocks as needed, and can top-up any time.' That points to a prepaid credit balance with drawdown across a rate table, the same mechanic the matrix lists as a product feature, 'Sell prepaid credits, grant allocations, and track drawdown in real time.' Volume discounts on the credit price and custom Enterprise pricing give the sales team commercial room, and premium items, Alerting SLAs and a 99.99% uptime SLA, sit as paid add-ons so the base plans stay simple. Data exports are 'Metered by export volume.', a sign that each costly capability carries its own meter inside the credit.
What does Orb's pricing page do well?
- A printed per-credit price with the volume path stated on the card: 'PER CREDIT, OR LESS WITH VOLUME DISCOUNTS'
- The FAQ converts one credit into its meters, 0.60% of billing volume plus event ingestion and other metered dimensions
- 100 free credits give a new Business customer room to ingest events before buying a block
- Enterprise opens with 'Everything in Business', so the card lists only the delta
- Add-on cells in the matrix mark premium SLAs as purchasable extras on Enterprise
What does Orb's pricing page reveal about its pricing strategy?
- Pricing the credit as a share of billing volume ties Orb's revenue to its customers' invoiced revenue
- One credit consumed across billings, events and feature meters points to a rate table behind a prepaid balance
- Volume discounts on the credit price give larger buyers a path to a lower unit rate before a custom contract
- A support bundle sold as an add-on separates service cost from platform value on Enterprise
- NetSuite, Salesforce and revenue reports gate Enterprise, so the upgrade follows the complexity of a customer's finance stack
Learn with Orb
- ProductPrice modeling Orb prices on billings and events with a platform fee on Advanced and Enterprise, the kind of multi-metric hybrid that Orb's price modeling lets any company build into its own catalog.
- ProductInvoicing Billings, the total value of invoices issued through Orb, are one of the two metrics on this page, and Orb's invoicing produces those invoices with real-time usage detail.
- GuideAn expert's guide to enterprise pricing for SaaS Every tier is Custom pricing through Contact Sales, shaped to billings volume, event scale and term; Orb's CEO covers what to weigh when prices are set deal by deal.
Questions about Orb pricing
How much does Orb cost?
Orb's pricing starts at $6.00/credit. The page shows 2 plans, with the top plan priced through sales.
What pricing model does Orb use?
Orb prices with credits, combined with usage-based pricing. Buyers can sign up on their own or go through the sales team. Its plans are aimed mainly at mid-market companies.
Does Orb have a free plan?
Orb's pricing page shows no free plan or free trial. The lowest paid plan starts at $6.00/credit.
Does Orb offer an annual discount?
Orb's pricing page shows a single billing period. The listed prices start at $6.00/credit. Terms for the plans priced through sales are set with the sales team.
How is Orb's pricing page laid out?
The page shows 2 plans, highlights Business, and includes a comparison table and an FAQ. The breakdown above marks 14 points on it: 7 things it does well and 7 insights into the pricing.
What do you get with one Orb credit?
Orb's Business plan prices credits at "$6.00 PER CREDIT, OR LESS WITH VOLUME DISCOUNTS". The FAQ explains that "The cost of 1 credit works out to 0.60% of billing volume, plus event ingestion and other metered dimensions." Billings are the total value of all invoices issued to end customers through Orb, including fixed fees, usage-based fees and taxes. Customers "purchase credit blocks as needed, and can top-up any time."
What is included in Orb's Enterprise Support Bundle?
The Enterprise Support Bundle carries custom pricing and is "Available as an add-on to Enterprise plans for maximum scale, security, and dedicated support." It includes a Technical Solutions Engineer, a dedicated Slack channel, priority response SLAs, a 99.99% SLA commitment and an Enterprise CSM with quarterly business reviews. The bundle also adds SIEM integration, custom RBAC roles, SOX support, hosted roll-ups and premium API rate limits.
What uptime and alerting SLAs does Orb offer on Enterprise?
Orb's Enterprise plan includes a 99.9% uptime commitment. Teams running mission-critical billing can upgrade to a 99.99% uptime SLA, which is "Available as a paid add-on to Enterprise." Alerting SLAs, which provide "Guaranteed alert delivery times, backed by an SLA", are also offered as a paid Enterprise add-on.
From the page as captured October 26, 2026. Current prices are on withorb.com
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